Code Authority FAQ’s
Answers to questions that are often asked by code authorities. If you have a question that is not covered below, please contact us.
Because most products bearing the CE mark are not required to be third-party certified, are not subject to ongoing factory surveillance of production, and may not be compliant with applicable U.S. product safety standards, they are not considered to be Listed as defined in NFPA and ICC model codes and standards. For more information about the CE mark click here
- The product may have been previously certified by UL, but the certification has since been discontinued.
- The UL certification may be very recent and is not yet available in UL ProductiQTM. In this case, the manufacturer should be able to provide documentation from UL confirming the certification.
- The manufacturer is making a “self-declaration” claim that has not been verified by an independent third party such as UL, and the product would not be considered to be ‘Listed” as defined in NFPA or ICC model codes.
- The product may be certified by another third party organization using UL’s Standards for Safety.
- Products alleged to have malfunctioned during use.
- Products on which UL Marks are allegedly misused.
- Products that cannot be installed in accordance with the appropriate model installation code.
- Products that do not appear to comply with the requirements used to investigate and certify them.
- Products that display a counterfeit UL Mark.
- Product markings, packaging, literature and web site content that imply an inaccurate or inappropriate association between the product and a UL certification.
If further assistance is needed related to this important topic, please visit our website or contact a member of our Codes and Advisory Services staff. For all other inquiries, please contact UL’s Customer Service Professionals at 1+877.854.3577 (1+877.ULHelps) or email: email@example.com