Enhanced Architectural Services
Our experts can help you search for suitable design solutions, and save you time and money looking for solutions on your own. Fast professional solutions are a few clicks away.
Architects can usually locate solutions to fire resistance applications using UL online tools. However there are situations where technical assistance is needed to locate a suitable solution. Enhanced architectural services are a fee based service in which we review your project parameters and provide a report describing potential design solutions obtained from UL databases and possibly other resources.
Chat is usually available Monday through Friday, 8:00 AM to 4:00 PM Central U.S. Time, except holidays.
Examples of Enhanced Architectural Services Inquiries
Typical examples of inquiries that might benefit from these services.
“I would like UL to locate a rated wall assembly for my project; I want brick veneer with wood studs and 5/8” gypsum board. It has to be 2-hour rated with metal studs.“
"I cannot find what I am looking for and do not have the time to research UL’s technical documents, I would like assistance.”
“There is a minor modification to an assembly I would like to know if it is acceptable. I think I need an engineering judgment.”
“I have an existing floor-ceiling construction and am looking for an identical or similar UL design.”
Opening an Investigation
After describing your situation via our architect chat line our technical staff will advise a cost for conducting an investigation to identify potential solutions, if they are available. If you decide to proceed you will be given a link to a secure web page that allows you to pay the fee using a credit or debit card. Upon receipt of payment you will receive a confirmation number via email, and instructions on submitting your question and project details via email using our “Research Request Form”. A report of our findings will normally be provided within two business days, sometimes sooner. Anticipated turnaround time can be discussed during your initial chat inquiry.